Common questions homeowners ask us:
Most often a spring has broken, a cable has snapped or the opener trolley has come loose from the door. If the red release cord was pulled, the trolley may simply need to be reconnected. If you see a gap in the spring above the door, stop running the opener and call us instead.
Wood absorbs moisture through the wet months and swells, so panels can rub against the stops and the door gets heavier. Keeping the door painted or sealed on all sides helps, and a spring adjustment can restore the balance. If the wood is soft or rotting at the bottom, a new door may be the better route.
Yes. An insulated door helps if you use the garage as a shop, a laundry area or a spot for a second fridge, and it tends to run quieter as well. We explain the insulation options and fit the door with fresh seals.
Most spring jobs are finished in a single visit. We replace the spring, set the tension, look over the cables and rollers while we are there, and test the door before we leave.
Stop using it, unplug the opener and keep people and pets away from the door, because an off-track door can fall. We secure it, reset the rollers in the track and find out why it jumped, which is often a bent track or a worn roller.
Always. After looking at the door we walk you through the findings and quote upfront pricing, and nothing goes ahead until you agree. Call for a free estimate.